Dispute Resolution

  • Mediation: a form of dispute resolution where two parties seek a trained impartial third party to assist the parties in reaching a mutual agreement

    • Narrative: the alternative story approach

    • Problem-solving: the settlement approach

    • Transformative: empowerment and recognition of the parties

  • Facilitation

  • Negotiation: dialogue between parties to reach a mutually exclusive agreement

  • Systems Design: the creation of a process to achieve a set of goals

  • Training/Workshops

  • Online Mediation

Services

  • Adolescent conflict

  • Parental conflict

  • Educator v. Student

  • Police training

  • Intrapersonal conflict

  • Organizational conflict

 
“It is not you versus me, it is us versus the problem.”

The goal of conflict resolution is not to get people to see what we want, but for the parties to reach a mutually beneficial agreement. Conflicts are often not the change of others, but the change in ourselves and our own thinking.

 
“Most people do not listen with the intent to understand; they listen with the intent to reply.”